If youвЂ™re a Navient consumer, you might be eligible for one of many federal governmentвЂ™s education loan forgiveness programs.
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Right from the start, Navient happens to be adamant so it has done nothing incorrect and therefore this has serviced loans into the most useful of its ability.
In a rebuttal posted on its web site, Navient taken care of immediately the allegations that are CFPBвЂ™s by point. Listed here are two of the claims that are key
And Navient says thereвЂ™s a reason that is good it recommends forbearances frequently to borrowers. It describes that forbearance is normally a needed device to assist individuals ultimately become eligible to join IDR plans.
In addition claims that servicers are compensated as much as 60per cent less for borrowers in forbearance. Quite simply, it might haven’t any incentive that is financial recommend a forbearance over IDR.
In a nutshell, Navient is like itвЂ™s being picked in within these matches. It contends so it has often done better that it hasnвЂ™t done any worse than the other federal student loan servicers вЂ” and.
Navient along with other federal student education loans servicers arenвЂ™t arranged to achieve your goals
Despite its faults, Navient is not incorrect in protesting that the education loan system all together is broken. As Travis Hornsby explained when news of NavientвЂ™s lawsuit was initially reported, these kind of tales should reallynвЂ™t be all too surprising.
Individuals employed by federal loan servicers are overworked and sometimes maybe not provided appropriate training.